Assistance

Assistance

Castelli wants to ensure the long-run maintenance service to customers, even after the product warranty expiration.

Maintenance regards:
- Substitution or recovery of the deteriorated parts
- Replacements
- Product refreshment

If you have some Castelli products or environments to refresh and reuse for many years, you can ask our Assistance centres attaching:
- Brief description of the issue to solve
- One or more photos of the product/ambient

We will answer you about:
- Feasibility, limits and issues
- Costs
- Delivery instruction

Our Assistance centres are:

assistenza@castelli1877.com                                            
Castelli 2014 srl                                                                    
Via Einstein, 63                                                                      
40017 San Giovanni in Persiceto BO                                  

The two Centres will evaluate every request.